Is there a hoist?

There are currently hoists at Whitley Bay and South Shields. You must bring your own sling and your carer must be qualified to use the hoist. The volunteers are not able to assist with the hoist. A separate disclaimer must be signed when using the hoist.

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When can I use the chair?

The scheme operates all the year round in all locations. Please book in advance by phoning 0300 999 4444 or use the contact us link. We try to meet your needs and volunteers will ask what times suit you best for pick up and return. Please note that ideally we need at least 24 hours’…

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Will help be available?

Our volunteers are not able to assist in transfers or taking you on to the beach. The user must have an adult helper to assist the transfer and push the wheelchair. Your helper must be fit enough to push the wheelchair across the sand and up and down the slip ways. Flat footwear is recommended.…

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What if the weather turns bad?

We would like to say it is always sunny on the North East Coast but sadly this is not the case and the weather can change. If you wish to cancel your booking please ring 0300 999 4444 as soon as possible. When you hire the beach wheelchair you will be given a contact number…

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What do I need to bring?

The volunteer will also ask you to give some contact information and sign a disclaimer. You will also want to bring suntan lotion, blankets, towels, buckets and spades and anything else appropriate for a trip to a North East beach! We recommend that the carer pushing the wheelchair wears sensible shoes with good grip. Care…

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